Shipping & Returns

Need a shipping quote or help with a return? Review our shipping guidelines, request a quote for special destinations, or start a return request through our online Returns Center.

Shipping Information & Quote Requests

Many orders ship using our standard shipping options, but some orders require additional review before shipping costs can be confirmed. This is especially common with oversized items, multiple-box shipments, Alaska, Hawaii, Canada, remote destinations, or other special shipping situations.

Request a Shipping Quote

Tracking Numbers

Tracking numbers are typically provided within 48–72 hours of being available. You may receive multiple tracking emails if your order ships in more than one package.

Alaska, Hawaii, Canada & Special Shipping Destinations

Orders shipping to Alaska, Hawaii, Canada, or destinations outside our standard shipping area may require a shipping quote before purchase. Some oversized products and certain freight items may also require a quote.

Order Placement & Fitment

During checkout, please provide your complete year, make, and model. We do our best to help review fitment when vehicle information is provided and may contact you if we notice a possible issue.

If we contact you for fitment verification and do not receive a response within 48 hours, the order may ship as placed.

Return Policy

We accept eligible returns within 30 days of receiving your order. To begin the process, please submit a return request through our online Returns Center.

• Items must be returned within 30 days of receiving them.
• Items must be returned in new, undamaged, uninstalled condition and in the original packaging.
• All returns must be inspected before a refund or exchange is processed.
• Returned items that do not meet return requirements may be denied a refund or exchange.
• A restocking fee may apply depending on the item condition, situation, or manufacturer policy.
• Special-order and custom items are non-returnable.
• Windshields or products with protective covering removed are non-returnable.
• Exchanges will not be shipped until the return has been received and reviewed.
• Return shipping expenses are the customer’s responsibility unless UTV Direct shipped the incorrect item in error.
• The actual shipping cost may be deducted from returns on orders that received free or shared shipping.

Start a Return Request

How the Return Process Works

Refund timing may vary. You should generally expect to receive your refund within four weeks of giving your package to the return shipper, though many refunds are completed more quickly.

Need Help Before You Order or Return?

If you need a shipping quote, help confirming fitment, assistance with missing parts, or help finding the correct replacement item, our team can help.

Contact Information